Scott Owen

Professional Summary

Adaptable and detail-oriented technology professional with formal education in information systems and computer science. Experienced in problem-solving, documentation, and technical communication. Committed to accuracy, accountability, and customer satisfaction. Demonstrates professionalism, discretion, and reliability in handling sensitive and proprietary information.

Core Competencies

• Technical problem analysis and resolution
• Documentation and reporting
• Process improvement
• Confidential data handling
• Customer and stakeholder communication
• Adaptability in dynamic environments
• Independent and team-based work

Relevant Experience

Technical Engagement and Support

• Engaged in computing and technology problem-solving activities.
• Documented findings and communicated updates to all involved parties.
• Maintained professionalism and clarity throughout task lifecycles.
• Ensured accurate closure and follow-up on assigned work.

Confidential Technical Roles

• Performed technical duties for organizations operating under non-disclosure agreements.
• Company names available for verification during interview process.

Employment History

Education and Certifications

Certifications

• CompTIA A+ (Core 1)
• CompTIA Security+

Education

• Associate of Applied Science – System Specialist, Faulkner State Community College (2011)
• Bachelor of Science – Information Systems, University of South Alabama (2013)
• Master of Science – Computer and Information Sciences, University of South Alabama (2016)

Professional Statement

I maintain a strong commitment to ethical conduct, accuracy, and professionalism. My objective is to contribute to organizational stability, technical reliability, and client satisfaction through disciplined and responsible work.